Privacy and Cookie policy

Privacy Policy

1.      Introduction

The British Association of Removers Ltd and BAR Training Services (“Company”) takes your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you.   We may update this policy from time to time and shall indicate on the web site when changes have been made.   By visiting this website, you are accepting the practices described in this notice.

2. The Information we collect

Information is collected from you when you contribute to or use some of the advanced features on the site. The information we collect is clearly set out on the web page on which we collect it. In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them.

2.      Why we collect it

We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally. We may also use your data, or permit selected third parties to use your data, to provide you with information about services which may be of interest to you and we or they may contact you about these by post or telephone.

4. Who we disclose it to

4.1 We will only pass on information about you as an individual (as opposed to aggregate information) to the selected BAR Member companies to enable them to perform the services requested by you or with your prior consent.

4.2 In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. We may also disclose or access your account if required to do so by law or by any Governmental body.

4.3 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you.

5. Data Protection

Company is registered with the Information Commissioner in the UK as a “data controller” in accordance with the provisions of the Data Protection Act 1998. Further details of the registration are available at www.ico.gov.uk.

6. Security

Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

7. Automated decisions

Parts of www.trainingservices.com and our billing process (which is transacted via PayPoint) are automatic and we may process your personal data as part of www.trainingservices.com and the billing process.

9. Questions?

If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please contact [email protected] bar.co.uk. We will endeavour to respond to you promptly.

Cookie Policy

Cookies are used for a variety of things that help improve your online experience. If you're processing with an online estimate a cookie will make sure that the information you are entering are saved may you want to come back later to finish your enquiry.

Cookies are small files that allow a website to recognise and track users. There are three types of Cookies related to Privacy Issues and as identified by the ICO:

Session Cookies:       These are files that allow a site to link the actions of a visitor during a single browser session – most typically those used in internet banking or webmail services. These cookies are not stored long term and are considered “less privacy intrusive” than persistent cookies.

Persistent Cookies:       These are files that remain on the user’s device (be that laptop, mobile, gaming device etc.) between browser sessions and allow one or several sites to remember details about you, and are most commonly used by online shops to target advertising and greetings towards you, or to avoid you having to provide a password each website visit.

First and Third-party Cookies:       A first-party cookie is one set by this website.     A third-party cookie is one issued by a different server to this website and could be triggered by a hyperlink to that site or a banner advert within this site.

The text below explains the cookies we use and why.

  • Use of first party Cookies in this website for the purpose of Analytics:      

This website uses Google Analytics for the purposes of improving the site’s performance and content for everyone. Specifically, Google Analytics is completely anonymous and simply allows us to evaluate, for example:

    • What are the most popular pages on my site?
    • What pages don’t visitors appear to like?
    • What browsers are my visitors using?
    • What days or times bring the most visits?

Google Analytics currently sets 4 cookies with the following lifespans – a session cookie, a 24hr cookie, a 6mth cookie and a 2 year cookie.

  • Use of ‘Strictly necessary’ cookies

This website sets strictly necessary cookies. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

This information is not shared with anyone other than Viridien – for the purpose of maintaining the site’s accessibility and performance, and the website owner – for the purpose of assessing and enhancing page content and website usability for their customers’ benefit.

Please note – if you subsequently do not wish to accept cookies from this website then you will need to manage the stored cookies from within your browser options settings.

3.      What can I do to manage cookies stored on my computer or phone?

You can accept or refuse cookies. Accepting cookies is usually the best way to make sure you get the best from a website.

Most PCs automatically accept them but you can change your browser settings to restrict, block or delete cookies if you want. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences. Many browsers have universal privacy settings for you to choose from.

Help on how to set and customise your cookie settings for your browser:

How to manage cookies in Internet Explorer
Cookie settings in most versions of Internet Explorer can be found by clicking the tools option and then the privacy tab.

How to manage cookies in Firefox
Cookie settings in Firefox are managed in the Options window's Privacy panel. See Options window - Privacy Panel for information on these settings.

How to manage cookies in Chrome
Click on the spanner icon on the toolbar, select settings, click the under the bonnet tab, click on content settings in the privacy section.

How to manage cookies in Opera
You can manage cookies in Opera if you Click on settings, then Preferences, then Advanced and finally Cookies

How to manage cookies in Safari
Choose Safari, then preferences and then click security. You should then be able to specify if and when Safari should accept cookies.

To manage cookies on your mobile phone please consult your manual or handbook.

Get more help about how cookies work with specific browsers.

What happens if I don't accept cookies?

If you decline cookies, some aspects of this website may not work on your computer or mobile phone and you may not be able to access areas you want on the website. For this reason we recommend that you accept cookies.

What are Flash cookies and how are they different?

Some websites use Adobe Flash Player to deliver video content and other services. Local Shared Objects – or Flash Cookies as they are usually known – help provide features that let you start looking at a video from where you stopped previously or saving your preferences. They are stored on your computer in the same way as other cookies, but you can't manage them with your browser in the same way.

If you want to delete or disable Flash cookies you can find out how on the Adobe website. But if you disable these cookies it may affect the features available to you on Flash-based applications like some video.

What happens if I delete my cookies?

If you delete all your cookies you will have to update your preferences with us again and some aspects of our site may not work.

What happens if I change computers or mobile?

If you use a different device, computer profile or browser you will have to tell us your preferences again.

Find out more about third-party cookies on the O2 website

If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org.

We can't be responsible for the content of external websites.